State Farm® Insurance Agent Michael Tauzel

"Michael Tauzel's team has been more than helpful in setting up my wife and I with home and auto insurance. I personally have been working with Rachel Mikson, and she gone above and beyond to take care of us as we navigate all the nuances associated with obtaining insurance in Florida. 5 stars, highly recommend this team."

"Rachel was by far the nicest person to work with after calling several other companies. She was not only happy to answer all my questions, but actively worked with me to structure policies for best coverage at best price. And she did not gut coverage like others did to try be the lowest cost. In fact, she advised increases in certain areas and yet still saved us money switching to State Farm. She was very responsive in helping my daughter meet a deadline for her first home closing, as well as saving her money on her car insurance switch. Then patiently worked on my husband's, mine, and my mother's policies. Very knowledgeable and client focused, highly recommend Rachel and this agency. Feedback to State Farm (not Rachel or this agencies doing): the minimum coverage for home contents was too high, it should be client choice. Also the mandatory coverage to pay for a place to stay if home is not liveable, is unnecessary cost for someone having many family options. Also should be client choice to take or not. But everything else, and there was a lot, was good. Best is, that it was still lowest cost and State Farm still covers Florida - thankfully."

"Rachel has been great to work with. We, as consumers, are always looking for the best price and expect great customer service. Well Rachel did both of these. She was able to get my car insurance down plus my very high home owners insurance came down as well. And the customer service?? Rachel is top notch because of two things; returning phone calls promptly and her emails are very detailed always answering my questions. Thanks Rachel!"

"Rachel is professional,courteous, and very attentive to our needs. She is always looking out for our best interest and genuinely cares about our concerns. It is very comforting to know she is always there for us. I will continue to recommend her and this agency to all my friends and family. Thank you Rachel for all you do for us."

"This office used to be great until I decided to add my husbands vehicle to my plan. This office has misspelt my name and my listed insured's names multiple times and sent incorrect cards to my house. This office has also added 7 other vehicles that are not mine onto my policy due to their lack of attention to detail. This office is extremally disorganized and when they promise you a call back they don't call you back until the last minute and with attitude. State farm is great as a whole however not this office."

"I have been with Mike Tauzel's office for at least 20 years now. I will never go to another agency! He and his staff are very personable and professional. I know I am in good hands and they will take care of anything that is needed. They have all of my auto and homeowner's policies. I have had a couple of claims with them over the years and they have made those very stressful situations easy to deal with."

"Alaine is a rock star to work with, this agency is truly lucky to have her! She's now helped me with at least 4 different policies and is very knowledgable, prompt, proactive, and helpful in ensuring a smooth process for her clients. She's even gone above & beyond in assisting us with a policy change with our mortgage provider. Thanks Alaine, appreciate all of your help and your guidance along the way."

"Rachel was not only extremely knowledgeable, but professional and courteous. She was able to save me money by combining my Home and Auto Insurance, making it a no brainer to leave USAA after 39 years. Many thanks and I have already provided a referral for the same package."

"I am beyond grateful for the exceptional service and support I have received from my new State Farm agent, Michael Tauzel, and his team members Alaine and Anna. The process of transferring my auto policy from Wisconsin to Florida was made seamless and stress-free thanks to their outstanding efforts and attention to detail. Alaine and Anna went above and beyond to ensure that I was informed and confident throughout the entire process, consistently over-communicating and answering all of my questions. As a soon-to-be first-time homeowner, I was nervous about securing homeowners insurance, but Michael and his team were there to guide me every step of the way. They were patient, knowledgeable, and always available to answer my questions. Their expertise and commitment to providing exceptional customer service has been truly invaluable, and I feel confident knowing that I am in good hands with State Farm. They have made the process of transitioning to a new state and becoming a soon-to-be homeowner a truly positive and enjoyable experience. I would highly recommend State Farm and the team at Michael Tauzel's office to anyone in need of insurance services. Thank you, State Farm, for all that you do!"

"I switched my auto and homeowner's insurance policies from Progressive a few days ago and have to say the customer service is the best. I have been dealing with Rachael; not only did she help me to understand my coverage, but she also got me better coverage at a lower cost. I highly recommend State Farm."

"Awesome service, for my personal experience I can get service in English but for my wife to understand better and not have any space for any doubt I like her to be serviced in Spanish and for that matter is Ana she took care of our insurance policy and explained everything in every detail and even with life examples. 100% recommended. First expierence with Statefarm and so far so good. If you know you are a great driver you should try the beacon service it would save you some money on your policy."

"Alaine Queen is positively the best insurance agent I have ever had. She is great whether she is responding to an email or answering a callback. She is quick and accurate and always makes you feel good after any interaction. Jake from State Farm has nothing on her!!! Lol"